Privacy Policy | Rive Soft

Introduction

At Rive Soft, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for your personal data is:

Company: Rive Soft
Email: business@rivesoft.eu
Phone: +40 773 857 840

Data We Collect

When you use our contact form, we collect the following personal data:

Your name
Your email address
Your phone number (if provided)
The subject of your inquiry
The content of your message

Purpose of Data Processing

We use your personal data for the following purposes:

To respond to your inquiries and provide customer support
To provide you with information about our services
To improve our website and services

Legal Basis for Processing

We process your personal data based on your explicit consent, which you provide by checking the consent checkbox on our contact form. You have the right to withdraw your consent at any time by contacting us.

Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. Your data may be processed by our email service provider solely for the purpose of delivering our communications to you. We ensure that any third-party processors comply with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship and any applicable legal retention periods. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data.
Right to Restriction: You can request that we limit the processing of your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data.
Right to Withdraw Consent: You can withdraw your consent at any time.

Cookies

Our website uses essential cookies necessary for the website to function properly. We also use Google reCAPTCHA to protect our contact form from spam, which may set cookies. By using our website, you consent to the use of these cookies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: business@rivesoft.eu